At Aridia, we’re committed to delivering a smooth and reliable shipping experience — with free shipping on all orders, always.
Shipping Cost
We offer 100% free shipping on all products. No hidden fees or surprises at checkout.
Processing Time
Orders are processed within 1–3 business days. Once processed, your package will be handed off to our trusted logistics partners for delivery.
Estimated Delivery Time
Our average delivery time is:
7–15 business days for most destinations.
Note: Some regions may experience slightly longer delivery windows due to local customs or carrier delays.
Tracking Your Order
Once your order ships, you will receive a tracking number via email to monitor your shipment’s progress at any time.
Important Notes
Delivery times may vary depending on your location, seasonal demand, or unexpected shipping disruptions.
If your order hasn’t arrived after 20 business days, please contact us at aridiahome@outlook.com and we’ll assist you immediately.
Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at aridiahome@outlook.com. Please note that returns address will be provided via e-mail.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at aridiahome@outlook.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at aridiahome@outlook.com.